Business Growth Ideas #317 This week: Book smart, Groups, Dangerous valets
GREG’S BUSINESS GROWTH NEWSLETTER #317
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Quick notes to help you grow your business in less time with less effort. . . sometime next week.
In this issue:
– Techniques for FIT
– Being Human
– Random Stuff
Techniques for FIT
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- If next year includes a desire to read a new sales book, consider this. 80% of sales books focus on the last 20% of the sale – the close. Unfortunately, 80% of successful selling happens in prospecting and qualification.
- T. Boone Pickens, the business magnate, was rumored to only schedule negotiation meetings after his afternoon nap. He would be fresh and the other party may not be. Be aware of times your decision-making may get noisy.
- Want to speak at an industry conference? Use this, “I’m an expert in X and would like to speak to your members who will benefit by learning X. Here are two possible topics I could speak to them about.” Then follow up.
- With all the stories about short work weeks I’m reminded of the fallacy of hours worked as a metric. Sweatshops don’t attract and retain talent. You’ll get more from focusing on the behaviors which eventually lead to your desired outcomes.
Being Human – Prospecting to many
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When you have a large market who is unfamiliar with the problem your product solves, consider getting them together in groups. I learned this when I was in charge of hiring a dozen new sales people for a new service. The challenge was it needed to be done quickly. When you have one or two slots to fill it makes sense to advertise for a lot of resumes, read them carefully, and start making calls for screening. When you have a time limit, you look for shortcuts.
I asked a friend in HR what she did in a similar scenario, and she suggested hiring events. Set up a process where you put 10-20 people in a room at once, explain the work, answer questions, and ask the interested parties to stick around. I told her I hated group interviews, and she said something like, “well, you asked.”
I followed her advice and it worked. Not only did we fill our quota, we ended up with a pipeline of sorts. (In startup mode it was a bit of a sweatshop with high turnover, the pipeline was nice.)
Some lessons I took from the experience:
- Don’t let your opinion or best guess stand in the way of a good test. I thought hiring events would be a disaster, but our best hires came from those initial group interviews. Give it your best shot and learn from the results.
- The process exposed our company to the marketplace and led to future opportunities. The more people who say “I never knew this existed,” the better for you in the long run.
- To fill seats you need to have a lot of prospects. The hard part wasn’t designing the process, the hard part was getting butts in seats. Get a big list to start.
- Pepper your audience with people who are on your side. Just having one or two current hires sitting through a hiring event did wonders for the audience asking questions, and our feedback. (don’t use shills, ID them up front, so new people know who to approach with questions)
- Reconfirm via all means available. The more people in attendance, the better the event. Always.
How do you make this work if you’re selling a new product or service? Good question.
- Are you going to a tradeshow where your prospects are gathered? Host an event.
- Do you have prospects clustered by geography? Host an event.
- Do you have a specific buyer profile spread out all over the world? Host an online event.
The topic of the event, the venue, and procuring a list are all separate topics I may get into someday. Just know for now I’m a fan. Events work, and events take a lot of work, but few things boost a new product or service faster.
Good stuff.
Random stuff
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“It’s not whether you get knocked down, it’s whether you get up.” – legendary Packer’s coach, Vince Lombardi
This weekend I was lucky to attend the Packers vs. 49rs NFL playoff game. It ended poorly for the Packers. Suddenly and poorly. The crowd was primed for a victory until that last minute and most were sad as they left the stadium. Most, but not all. I heard a lot of bitter yelling, saw some scuffles, and heard stories of brawling. It made me think back to the last time I was taken to the woodshed, as they say.
I’ll preface by saying I remember getting in fights most days in my grade school. I’m not sure why, but it happened. In fourth grade I think I fought a kid named Mike Sundling every day, right before school started, for weeks on end. Fifth, sixth, seventh, eighth grade. Every year had some big scuffle. Some of it had to do with me being larger than most kids in my class, but whatever it was, I was only too happy to jump into a ruckus and start swinging.
That ended between eight and ninth grade. A group of us used to head over to the local mall by cutting through a parking lot. This lot was for a nightclub called Proof of the Pudding or something like that. It was referred to as the “Proof.” The reason we cut through the Proof was to get to the tunnels running under the busy street that led to the mall. This required jumping off a wall on to a parked car before proceeding through the parking lot.
One evening the car was someone’s TransAm or something. Six or seven of us, each weighing at least 100lbs jumping from a wall to the hood of the car, then from the car to the ground. Looking back on it, someone should have gotten beat up by one of the valet parking crew. We were being knuckleheads. I was last off the wall and first to get clobbered by some Matthew McConaughey in Dazed and Confused looking dude.
We never took that shortcut again, and it was the last time I got in a random fight with a stranger. Well, the last time I took a beating from some random stranger, knock on wood.
There’s still time, of course. I’ll need to get out more than I do these days but hey, the pandemic can’t last forever. At least I have that to look forward to.
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