Privacy is the New User Experience Best Practice – Part Two (OPPA)

Privacy is the New User Best Practice – Part Two Check out California! Have you heard of the California Online Privacy Protection Act (COPPA)? It’s making the rounds! The legal counsel of two clients have asked for some clarification in the last few days. It’s hot.

Lessons Learned by Breaking up with Facebook

Lessons Learned by Breaking up with Facebook I’m a big fan of Daniel Pink, the author that introduced me to A Whole New Mind: Why Right Brainers Will Rule the World. When his quotes show up in my Alerts feed, I check in. He walked through an analysis of the steps it takes to de-activate […]

A Year Later: My Consulting Sales Process Cheat Sheet

A Year Later: My Consulting Sales Process Cheat Sheet It’s been nearly a year since I hung my shingle out and went looking for clients. I went in with a bunch of assumptions and over the last 10 months have refined a few that I will offer up to those who are interested.

Developing a Marketing Budget for 2014

Developing a Marketing Budget for 2014 It’s August. The annual exercise that is budgeting has begun and questions are floating my way. There are countless resources to help you with the numbers, the justification and the admonishment to “measure”. I’m comfortable leaving the budgeting details for you to figure out in order to talk to […]

Privacy is the New User Experience Best Practice

Privacy is the New User Experience Best Practice Those of you that have engaged me for consulting know that I talk a lot about the line between “an awesome custom customer experience” and “being awesome at being creepy”. As we enter into the post-Snowden era, you’re going to see the best user experiences showing/telling/asking users […]

Think Like Your Customer in 3 Steps

Think Like Your Customer in 3 Steps Watching the US Track & Field Outdoor Championships this weekend put me in a reflective mood. My middle child loves the sport and is learning how much time and effort it takes these elite athletes to reach their potential. He can tell me all about building a base, […]

Executive Distance Learning Programs – Getting Them To Work

Executive Distance Learning – Getting Them To Work I want to touch on Executive Distance Learning Programs for a moment. Being surrounded by home schoolers, online professors, traditional college students and developing my own training courses means that it’s a regular topic in my head. In this note, I want to touch on some specific issues […]

Building Trust in an Instant World

Building Trust in an Instant World This morning I was roused from my slumber by a persistent low-level buzzing. Someone’s phone was sitting out and in the early, early morning silence the vibrating ringer was literally making the house buzz. It turns out that my son left his phone on the fireplace mantle, which lies […]

Big Data and the NFL Draft via Marketplace.org

Big Data and the NFL Draft via Marketplace.org Early morning meeting was followed by this little ditty on the radio.

The Convergence of Publishing and Ecommerce – Get Elastic

The Convergence of Publishing and Ecommerce Have I written about Get Elastic? It’s a blog from the kind people at Elastic Path who specialize in helping the big boys sell digital goods and services. As a general rule, the posts are informative and the writers have great links for you to follow when you’re in […]